Shipping policy
OUR US SHIPPING IS CURRENTLY ON HOLD DUE TO TARIFFS AND CUSTOMS CLEARANCE PROCESS DIFFICULTIES
Free Shipping Across Canada On Online Orders Over $149*. Excludes Rural areas & USA
For Orders outside US, Canada and select International locations, please contact us for shipping quotes.
* All orders may require 1 to 2 business days for processing (Certain items require longer times as is indicated on those product pages.)
*Due to Tariff changes & requirements, Canada Post to USPS will not be an available option when selecting a shipping method for US Orders.
Orders shipped from Canada to International locations and the U.S. are subject to customs duties, tariffs, and import fees imposed by International and U.S. customs authorities. These charges are the responsibility of the customer and are not within our control. Customs clearance is experiencing delays.
*Certain rural areas as well as large bulky items may incur additional shipping fees and/or may be exempt to free shipping. In these cases, the additional shipping fee will be displayed during the checkout process OR you'll need to contact our support team. No fees will be billed to you without your permission. For oversized items to some provinces in Canada and the US, we can provide a quote for freight based on the item weight, dimensions and shipping location.
*Due to size, weight, distance, Tires are subject to an additional $18.99 over-size shipping fee.
If you believe there is a discrepancy with shipping or item prices, please don't hesitate to contact us!
*We reserve the right to correct any errors, inaccuracies or omissions (including pricing) and to change or update information or cancel orders if any information on our websites is inaccurate at any time without prior notice (including after you have submitted an order). Individual product descriptions are claims of the manufacturer and/or distributor and are not guaranteed accurate. Mistakenly posted prices and/or options on the website do not obligate us to those incorrect prices and/or options. We reserve the right to refuse to sell to anyone for any reason.
*Backorders: If an item is backordered, we will notify you via e-mail. Shipments scheduled more than 30 days after the order date: We will notify you via email and give you a cancellation option. Filling backorders: Backorders will be filled before new orders when the backordered items become available.
*Shipments to Alaska & Hawaii and International orders may have an additional shipping cost applied.
*Delivery Time: Allow 4-10 business days for delivery of non-backordered items in the continental US. Allow additional time for shipments to Alaska, Hawaii and International Orders.
*Consolidated Shipments: Entire orders will be shipped together if possible.
To give you the best possible service, we use a variety of couriers depending on which best suits your needs. You will have the ability to select your courier of choice during the checkout process however we reserve the right to change the designated courier for your order at any time. This may be due to various factors, including but not limited to, cost, service availability, or delivery speed. Please note that when the delivery team brings a package to you, a signature may be required to finalize the delivery.
Order Cancellations
Your order can be cancelled up until it's shipped. Orders with special order items, are subject to a 25% restocking fee. Items that are shipped directly from our vendor locations, cannot be canceled.
Your order can be cancelled up until it's shipped. Orders with special order items, are subject to a 25% restocking fee. Items that are shipped directly from our vendor locations, cannot be canceled.